Franchising Code of Conduct - November 2019

This consultation process has now been completed. Submissions available
Consultation Type
Consultation Paper

Key Documents

This document was authored by the then Department of Industry, Science, Energy and Resources as part of the Small Business portfolio policy functions which have since been transferred to the Treasury.

The inter-agency Franchising Taskforce is examining the feasibility and implementation of recommendations in the Parliamentary Joint Committee on Corporations and Financial Services' Fairness in Franchising report, which examined the Franchising Code of Conduct.

The Taskforce engaged with a wide range of stakeholders across the franchising sector through meetings and written feedback in response to a Regulation Impact Statement (RIS) and an issues paper. Stakeholder views, experiences and information will inform the Taskforce’s advice to government.

Consultation process

  • Stage 1: Establish Franchising Taskforce.
  • Stage 2: Stakeholder consultation period for Taskforce Issues Paper.
  • Stage 3: Analyse themes from consultation period.
  • Stage 4: Stakeholder consultation period for the Regulation Impact Statement.
  • Stage 5: Assess stakeholder response to Regulations Impact Statement.
  • Stage 6: Franchising Taskforce provides advice to relevant ministers.
  • Stage 7: Public announcement of Government’s position on franchising reforms.

The Taskforce consulted on a consultation paper from 11 November to 6 December 2019. The paper sought feedback on possible problems and options for government action in the franchising sector.

The Taskforce previously consulted on an Issues Paper from 23 August to 20 September 2019. The Issues Paper invited feedback to the Taskforce on the PJC’s Fairness in Franchising report recommendations. To assist stakeholders with providing feedback, the Taskforce grouped the PJC’s recommendations under seven policy principles that emerged from its reading of the PJC’s report.


73 submissions were received for this consultation, including 25 confidential submissions.

7-Eleven - pdf 361.92 KB
Anonymous - docx 15.76 KB
Anonymous - docx 24.35 KB
Anonymous - docx 19.2 KB
Anonymous - docx 18.79 KB
Anonymous - docx 17.78 KB
Anonymous - docx 18.23 KB
Anonymous - docx 20.7 KB
Anonymous - docx 19.54 KB
Anonymous - docx 18.22 KB
Anonymous - docx 19.24 KB
ANZ - pdf 165.23 KB
Bayakly, Lyn - pdf 410.59 KB
Bellin, Howard - docx 21.33 KB
Buchan, Jenny - pdf 2.1 MB
Cameron, Craig - docx 19.08 KB
Craveable Brands - pdf 347.45 KB
Dean, Alan - docx 20.63 KB
Franchise Right - pdf 845 KB
FRANdata Australia - pdf 287.36 KB
Hearps, Shane - docx 16.46 KB
Hunt, Colin - docx 19.92 KB
Martin, Emmanuel - docx 20.57 KB
Morrisey, Geoff - docx 32.96 KB
Patel, Snehal - docx 16.16 KB
Penfold, Stephen - docx 19.23 KB
Schedue, Kerry-lee - pdf 573.4 KB
Sherlock, Michael - docx 20.11 KB
The Cheesecake Shop - docx 22.16 KB
Wood, John - docx 18.71 KB