Key Documents
This draft legislation implements the Scams Prevention Framework. The government welcomes feedback on the effectiveness of the draft legislation.
The framework is an economy‑wide reform to protect the Australian community from scams. It takes a whole‑of‑ecosystem approach to reduce gaps which scammers can exploit.
The framework drives action against scams through strong obligations. It includes:
- tough penalties for non‑compliance
- dispute resolution pathways for consumers to seek redress.
The Minister for Financial Services can designate sectors under the framework. Participants in these sectors must have measures to prevent, detect, report, disrupt and respond to scams.
The Minister said the framework will first apply to:
- banks
- telecommunications and
- digital platform service providers – beginning with:
- social media
- paid search engine advertising
- direct messaging services.
The exposure draft bill's design utilised responses to previous consultation.
Responding
You can submit responses to this consultation up until 04 October 2024. Interested parties are invited to comment on this consultation.
While submissions may be lodged electronically or by post, electronic lodgement is preferred. For accessibility reasons, please submit responses sent via email in a Word or RTF format. An additional PDF version may also be submitted.
All information (including name and address details) contained in submissions will be made available to the public on the Treasury website unless you indicate that you would like all or part of your submission to remain in confidence. Automatically generated confidentiality statements in emails do not suffice for this purpose. Respondents who would like part of their submission to remain in confidence should provide this information marked as such in a separate attachment.
Legal requirements, such as those imposed by the Freedom of Information Act 1982, may affect the confidentiality of your submission.
View our submission guidelines for further information.
How To Respond
Post
Address written submissions to:
Market Conduct Division
Treasury
Langton Cres
Parkes ACT 2600
Enquiries
Email: scamspolicy@treasury.gov.au