Designated complaints

This consultation process has now been completed.
Date
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Consultation Type
Exposure Draft Legislation

Key Documents

Treasury is consulting on draft legislation to implement a designated complaints function within the Australian Competition and Consumer Commission (ACCC).

The designated complaints function will enable designated consumer and small business advocates to submit a complaint to the ACCC where they have evidence of a significant or systemic market issue that affects consumers or small businesses in Australia.

Once a complaint is lodged, the ACCC would be required to publicly respond within 90 days, making clear what further action, if any, it intends to take.

Submissions

No submissions are currently available.