As a potential or current supplier to The Treasury, you have the right to be treated fairly throughout the procurement process and to have complaints investigated quickly and without disadvantage.
Lodging a complaint
If you have concerns relating to a procurement process and wish to discuss them informally, you can approach the relevant procurement contact officer in the first instance.
If you are not satisfied with the response, you can make a complaint through:
- The Treasury, by completing the Procurement complaint form and sending it to firstname.lastname@example.org
- The Australian Government Procurement Coordinator
- The Commonwealth Ombudsman
Complaints under the Government Procurement (Judicial Review) Act 2018 (Cth)
The Government Procurement (Judicial Review) Act 2018 gives suppliers, and potential suppliers, the right to a judicial review of a procurement process if they believe Treasury, or a Treasury official, has breached the Commonwealth Procurement Rules (CPRs). The Act requires the accountable authorities of relevant Commonwealth entities to formally investigate complaints that are made in accordance with the Act, and to suspend procurements during the investigation of a complaint under the Act, unless a public interest certificate is in place.
For more information on your obligations as a supplier when raising a complaint under the Government Procurement (Judicial Review) Act 2018 (Cth), see Handling complaints under the Government Procurement (Judicial Review) Act 2018 Resource Management Guide on the Department of Finance's website.
Under the Act, complaints must be made in writing to the relevant entity immediately after becoming aware of the alleged breach of the relevant Commonwealth Procurement Rules (CPRs).