Coronavirus (COVID-19) updates from the Australian Government

Terms of Reference


The Australian Small Business and Family Enterprise Ombudsman Act 2015 (the Act) requires a review of the operation of the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) every four years.

Since its establishment in 2016, ASBFEO has developed and enhanced its assistance and advocacy functions and acquired several new services. The first review of ASBFEO was completed in June 2017.

This review will examine:

  1. the kinds of assistance requested during the review period and whether the assistance provided was convenient and effective for the operators of small businesses and family enterprises;
  2. how ASBFEO has responded to the recommendations of the 2017 review;
  3. the interaction and effectiveness of ASBFEO’s functions, including any new roles acquired since the previous review;
  4. whether there are any legislative and administrative improvements that could better support ASBFEO in the delivery of its functions; and

The review will include a public consultation period of a minimum of four weeks. The review and written report must be provided to the Minister for Employment, Skills, Small and Family Business no later than 19 June 2021.