Decision Regulation Impact Statement – Consumer guarantees and supplier indemnification

Update

In November 2025, the Consumer Ministers agreed to strengthen the consumer guarantees and supplier indemnification framework.

The main changes to the Australian Consumer Law are:

• introducing civil penalties and expanded enforcement powers for non-compliance
• greater clarity and fairness of the current regime.

These changes will lead to improved compliance with the law.  

Background

This Decision Regulation Impact Statement follows 2 earlier consultations:

• 2021 – options to improve the framework
• 2024 – the design of proposed new civil prohibitions and penalties.

Treasury received close to 80 submissions overall.

Next steps

Treasury will develop draft laws. Stakeholders will have another chance to provide feedback on draft laws.