Ticket Resale Information Standard

17 days left to have your say
Consultation Type
Exposure Draft

Key Documents

The Australian Government has released for consultation a proposed Information Standard for ticket resales. The Information Standard will require ticket resale websites to disclose the face value of tickets, and to disclose the fact that the website is not a primary ticket seller. This will implement a decision of the Legislative and Governance Forum on Consumer Affairs. Consultation will close on 14 February 2020.


You can submit responses to this consultation up until 14 February 2020. Interested parties are invited to comment on this consultation.

While submissions may be lodged electronically or by post, electronic lodgement is preferred. For accessibility reasons, please submit responses sent via email in a Word or RTF format. An additional PDF version may also be submitted.

All information (including name and address details) contained in submissions will be made available to the public on the Treasury website unless you indicate that you would like all or part of your submission to remain in confidence. Automatically generated confidentiality statements in emails do not suffice for this purpose. Respondents who would like part of their submission to remain in confidence should provide this information marked as such in a separate attachment.

Legal requirements, such as those imposed by the Freedom of Information Act 1982, may affect the confidentiality of your submission.

View our submission guidelines for further information.

How To Respond




Address written submissions to:

Consumer and Corporations Policy Division
Langton Cres
Parkes ACT 2600


Email: Consumerlaw@treasury.gov.au
Phone: Consumer Policy Unit +61 2 6263 1425