The Youpla Group, also called the Aboriginal Community Benefit Fund, collapsed earlier this year.
The Australian Government has started the Youpla Group Funeral Benefits Program to help the families of fund members affected by the collapse.
This will help the families of fund members' conduct Sorry Business with dignity.
The Program will pay a funeral benefit for a person who has passed away that was a Youpla Group fund member on or after 1 April 2020. If the member’s funeral was already paid for, you can still make an application.
The Program will pay the cover limit of the member’s Youpla Group policy.
This Program is not a compensation scheme. The Program will only pay a funeral benefit for a member who has passed away.
If you are not the person named as the payee on the Youpla Group or Aboriginal Community Benefit Fund policy, but need to make an application, we will contact you to help us to work out if you should be the person paid by the program.
Make an application
You can make an application if you have a loved one who has passed away who had a Youpla funeral expenses policy on or after 1 April 2020.
You can make an application up to 30 November 2023.
The Australian Government will pay an amount up to the cover limit in the fund member’s policy.
Step 1 - read the checklist
Read the Document checklist and see what documents you will need to make an application.
Download the Document checklist [307KB | 818KB]
Step 2 - complete the application
Start to complete the application form.
Download the Youpla Group Funeral Benefits Program application form [391KB | 633KB]
Step 3 - send the application
Once you’ve filled out the application form, email the form and your supporting documents to us at email@example.com.
Or mail them to us at:
Funeral Benefits Program
Financial System Division
1 Langton Crescent
PARKES ACT 2600
If you need help at any stage, we can help you make an application:
- call us on 1800 296 989 9:00 am to 5:00 pm AEST, Monday to Friday
- email firstname.lastname@example.org
- Youpla Group Funeral Benefits Program Application form [391KB | 633KB]
- Alternate Contact Authorisation Form [189KB | 592KB]
- Making an application under the Youpla Group Funeral Benefits Program [215KB | 637KB]
- Processing your application [219KB | 602KB]
- What if I’m not the person named as the payee on the Youpla Group funeral expenses policy? 182KB | 602KB]
- More help for conducting Sorry Business [222KB | 613KB]
Additional materials for download
- Youpla Group A3 poster [474KB - PDF]
- Youpla Group A5 poster [279KB - PDF]
- Youpla Group wallet card [263KB - PDF]
13YARN is a crisis support line for First Nations people who are feeling overwhelmed or having difficulty coping.
13YARN offers a confidential one-on-one yarning opportunity with a Lifeline-trained First Nations Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.
You can call 13YARN on 13 92 76.
More Sorry Business help
You can also read the factsheet More help for conducting Sorry Business for further support services.
Download the More help for conducting Sorry Business factsheet [222KB | 613KB]
Policies before the April 2020 eligibility date
The Government is aware that many former Youpla Group fund members cancelled their policies, or had their policies cancelled, before 1 April 2020.
The Government is considering what can be done to work out this issue for former Youpla Group fund members.
If you are interested in receiving further updates by email, you can register below.