Key Documents
We are seeking your views on whether the Australian Consumer Law (ACL) remains suitable to:
- protect consumers who use Artificial Intelligence (AI)
- support the safe and responsible use of AI by businesses.
AI is a fast-evolving class of technologies. AI may impact a range of economic activities and boost productivity growth.
We are seeking views on how the ACL applies to AI-enabled goods and services, including:
- how the existing principles apply
- the remedies available to consumers where things go wrong
- the mechanisms for allocating liability among manufacturers and suppliers.
Your views will inform other ongoing work:
- on Australia's consumer protection framework
- to clarify and strengthen existing laws to address AI-related risks and harms.
Responding
You can submit responses to this consultation up until 12 November 2024. Interested parties are invited to comment on this consultation.
While submissions may be lodged electronically or by post, electronic lodgement is preferred. For accessibility reasons, please submit responses sent via email in a Word or RTF format. An additional PDF version may also be submitted.
All information (including name and address details) contained in submissions will be made available to the public on the Treasury website unless you indicate that you would like all or part of your submission to remain in confidence. Automatically generated confidentiality statements in emails do not suffice for this purpose. Respondents who would like part of their submission to remain in confidence should provide this information marked as such in a separate attachment.
Legal requirements, such as those imposed by the Freedom of Information Act 1982, may affect the confidentiality of your submission.
View our submission guidelines for further information.
How To Respond
Post
Address written submissions to:
AI and Consumer Law Review Unit
Market Conduct Division
Treasury
Langton Cres
Parkes ACT 2600
Enquiries
Email: AIACLReview@treasury.gov.au