Screen scraping – policy and regulatory implications

33 days left to have your say
Consultation Type
Discussion Paper

Key Documents

Screen scraping is a technology that collects displayed data to support a range of activities. This consultation focuses on screen scraping practices that involve consumers providing their login details to third parties to collect data to provide a product or service, such as loans or financial management products. The practice of consumers sharing their login details is inconsistent with cyber security advice and may pose consumer protection risks.

This discussion paper seeks views on the nature of the screen scraping market, risks to consumers, the broader regulatory context and the comparability of data accessed through screen scraping with the Consumer Data Right (CDR).

It also seeks views on the recommendation of the Statutory Review of the CDR that screen scraping be banned where the CDR is a viable alternative.

Views will inform policy development on options for regulating screen scraping practices.


You can submit responses to this consultation up until 25 October 2023. Interested parties are invited to comment on this consultation.

While submissions may be lodged electronically or by post, electronic lodgement is preferred. For accessibility reasons, please submit responses sent via email in a Word or RTF format. An additional PDF version may also be submitted.

All information (including name and address details) contained in submissions will be made available to the public on the Treasury website unless you indicate that you would like all or part of your submission to remain in confidence. Automatically generated confidentiality statements in emails do not suffice for this purpose. Respondents who would like part of their submission to remain in confidence should provide this information marked as such in a separate attachment.

Legal requirements, such as those imposed by the Freedom of Information Act 1982, may affect the confidentiality of your submission.

View our submission guidelines for further information.

How To Respond



Address written submissions to:

Consumer Data Right Policy and Engagement Branch
Market Conduct and Digital Division
Langton Cres
Parkes ACT 2600